Customer Service






How do I return an item?


We accept returns within the 30 days from the date of order. 
15% Re-stocking fee and shipping fee will apply.
Please allow 3 to 4 business days to process your return and credit back to your credit card.
 
If you have received an order that has been damaged or tampered in any way, please give us a call at 1-800-949-7473 for further assistance.
 
If you would like to return a product within 30 days from the date of order:

1.       Please call us to acquire a RA# (Return Authorization) *

2.       Package the product to ensure they are safely packaged and mark the RA# clearly on the box

3.       Return the product to:
Earthrise Nutritionals LLC
Attn: Product Returns
113 Hoober Rd
Calipatria, CA 92233

4.       Allow 3 to 4 business days to process your return and credit back to your credit card
 
*Products returned without RA# (Return Authorization) will not be accepted